We have a 28-day return policy, which means you have 28 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at: contactus@wagsrus.co.uk If your return is accepted, we’ll send you all the relevant information including returning address, returns shipping label, as well as instructions on how to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any returns questions at: contactus@wagsrus.co.uk

We try our best to dispatch all our orders within 2 working days of receiving them. Local delivery will be free within a 20 mile radius from our store, Unit 1 Dolphin court, Trevol business park, Torpoint, PL11 2TB Weekly delivery slots available on a Tuesday or Thursday. Please select this at checkout and we will make contact for delivery information. For all other deliveries please see prices below: Royal Mail 1st Class £4.19 2-3 working days Royal Mail 2nd Class £3.49 3-5 working days Royal Mail Tracked 24 £4.49 1-2 working days Royal Mail Tracked 48 £3.79 2-3 working days For Tracked orders you will be sent tracking details once your order has been dispatched so you can track your parcels journey.

Yes we do, feel free to visit our shop to browse our amazing products and speak to our specialist team for advice in person! Our Address is: Unit 1 Dolphin court, Trevol business park, Torpoint, PL11 2TB.