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Get Your Questions Answered 

Here at Wags R Us we believe that strong communication and customer satisfaction are key ingredients to providing an exceptional experience to our customers

If you have any questions regarding any of our products, how to find us, how our delivery works, or moving your dogs over to raw food please don't hesitate to get in touch using the contact details below or using our social media links. 

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Thanks for your enquiry.

We will get back to you shortly.

Contact Details 

Phone: 01752 76314707516 189342

Office hours:
Mon - Sat:
09:00 - 18:00

Shop hours: 

Tues - Sat : 0900 - 18:00

Sun: 10.00 - 16.30

Address: 

Unit 4-5

Holwood Business Centre 

Blunts

Saltash

PL12 5DW

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  • Returns Policy
    We have a 28-day return policy, which means you have 28 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at: info@wags-r-us.co.uk. If your return is accepted, we’ll send you all the relevant information including returning address, returns shipping label, as well as instructions on how to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any returns questions at: info@wags-r-us.co.uk
  • Shipping Policy
    We try our best to dispatch all our orders within 2 working days of receiving them. Local delivery will be free within a 20 mile radius from our office, Unit 4-5 Holwood Business Centre, Blunts, Saltash, PL12 5DW and we will try to deliver within 1 working day after placing your order. Please select this at checkout and we will make contact for delivery information. For all other deliveries please see prices below: Royal Mail 1st Class £4.19 2-3 working days Royal Mail 2nd Class £3.49 3-5 working days Royal Mail Tracked 24 £4.49 1-2 working days Royal Mail Tracked 48 £3.79 2-3 working days For Tracked orders you will be sent tracking details once your order has been dispatched so you can track your parcels journey.
  • Do You Have A Physical Store
    Yes we do, feel free to visit our shop to browse our amazing products and speak to our specialist team for advice in person! Our Address is: Unit 4-5, Holwood Business Centre, Blunts, Saltash, PL12 5DW.
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